Words cannot express my heartfelt thanks for the dignity in which Kylie was able to express in the service she provided for my late Mother. Her compassion and ability to anticipate what my mum would want is a rare gift and I am profoundly grateful. During this most difficult time, Kylie was able to support me in my grief and provide my mother the service she deserved. What I was unable to articulate she delivered eloquently just as my mum was. Thank you sincerely.